It’s the most common question in the auto-repair industry: why does this cost so much? It’s an issue we’re quite aware of and sensitive to, yet the automotive industry has real costs with real reasons for those costs. Nobody wants to have to fix their car, not even those of us who do it for a living, but when the time comes and ‘ole Bessy (you name your cars too, right?) needs some tender loving care, what should you know about the costs?
As vehicles get smarter, diagnosing issues on those vehicles gets more complicated. Advances in the production of our vehicles has taken us to an unprecedented level of comfort on the road, as well as making our cars more reliable and our roads safer. Yet more sophisticated equipment in our cars means more difficulty diagnosing potential issues. A technician on his own would have quite a bit of difficulty accurately diagnosing a modern vehicle’s problem without the correct tool, yet the right technician with the right diagnostic tool can more accurately find which component or components need to be replaced or serviced.
So how does diagnosis play into vehicle repair costs? When I first started at Gilmore’s Auto Service in 1977, most vehicles were diagnosed with a test drive, careful observation, and lots of experience from a trained mechanic; now more than 37 years later, vehicles are filled with electronics, sensors, and computers, and to figure out the issue at hand, technicians must be equally equipped with advanced diagnostic equipment, like digital volt ohm meters, Labscopes and expensive scanners that scan the systems and can actuate specific processes within the vehicle to test the functionality of various parts. Gilmore’s Auto Service continually equips its technicians with advanced testing equipment to diagnose a range of issues on a range of different makes and models of vehicles that roll through its doors. Staying current on the day’s advancing equipment comes at no small cost.
Well can’t we go back to the good ole days where you take an educated guess and replace a part? You could, but you may end up replacing a perfectly good part and not fix the problem at all. Proper diagnosis leads to more accurate, and thus more cost effective repairs, which is why hiring highly trained and skilled technicians is your best choice compared to simply looking for the cheapest rate.
Since you brought it up, the guy down the street said he would do it cheaper, so why choose Gilmore’s? We understand that cost will always be an issue, yet we value safety and protecting our customers as well. Another high cost of operating an auto-repair business is the high cost of insurance premiums for liability insurance, especially in California. As the experts in the industry, auto-repair shops are held liable for the safety, functionality, and reliability of the parts and repairs we perform on our customers’ vehicles, and we think that’s the way it should be, yet it certainly doesn’t help reduce the cost to our customers. Trustworthy auto repair shops carry liability insurance that ensures your vehicle is covered should the unexpected happen. Customers may be able to find a mechanic with a lower price, yet at what cost? Car repair woes add stress to our already hectic lives. Knowing that your auto repair shop has the proper liability coverage can help ease your auto repair worries.
There are two ways to care for your vehicle, one way is to continuously maintain your vehicle to prevent breakdowns, or you can wait for your vehicle to break down and incur more costly repairs that often lead to multiple breakdowns in the vehicle (for instance one part leaking on another that erodes the second part and eventually causes both parts to be replaced). Add to that the expense of towing as well as the inconvenience to your schedule when your car breaks down, and the clear choice is to consistently maintain your vehicle with a trusted auto-repair shop, helping you avoid the more costly repairs and keeping your car running smoothly and safely.
So schedule your routine maintenance appointment today to help Gilmore’s Auto Service keep your vehicle running in top shape!