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Automotive Detective Work in Walnut Creek

Posted May 16, 2021 10:05 AM

There's a reason we use the word “diagnose” when we talk about fixing cars in Walnut Creek. Figuring out what's wrong with your vehicle has a lot of similarities to figuring out what's wrong with someone who is ill. Vehicles are a mass of complex systems that can produce a variety of symptoms when something goes wrong. As with human diagnoses, a specific symptom may be indicative of a number of problems, and figuring out the specific cause takes training and experience.

Sometimes the diagnosis of your vehicle's trouble comes down to a matter of trial-and-error. This can be frustrating for Walnut Creek drivers because time and money are on the line. You may feel you should only be paying for repair work. Of course, you only want to pay for the right repair – and a proper diagnosis is part of getting it right. Like at the doctor's office — some of what you pay for is the doctor's time and effort to figure out what's wrong with you, not for the actual cure.

The good news is that Walnut Creek drivers can do a lot to help out their friendly and knowledgeable service advisors at Gilmore's Auto Service in figuring out what's wrong with their vehicle. Again, the medical office is a good analogy. The more information you can give your doctor about where it hurts, when it hurts and how it hurts, the more quickly he will be able to help you. In the same way, the more you can tell your Gilmore's Auto Service service technician about when the problem occurs, what is sounds like, how often it occurs, where it occurs, etc., the more efficiently he will be able to get you back on the road.

Good preventive maintenance goes a long way to keeping your car out of a Walnut Creek repair shop, but if you need to get it , good communication will get you back on the road quickly.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net



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OUR REVIEWS

 (33 Reviews)
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I highly recommend Gilmores. They have been servicing my 1993 bronco since 2016. Given the age of the vehicle there's been quite a bit of work to do and they've always done it expertly and professionally. It's a pleasure to work with owner Phil Sanders.

, 01/07/2023

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