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Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Gilmore's Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Gilmore's Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

 (52 Reviews)
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After moving to Walnut Creek I was in need of an auto service repair shop; through a referral I started taking my car to Gilmore’s. Over the last year or so I have needed to take my car in for a one or two issues as well as basic oil change & have been very happy with service. They are very thorough in their work & have been really good on keeping me updated on repairs or service in general. They also are good about following up and checking in after service has been completed to make sure everything is in working order. Everyone I have interacted with is very friendly and accommodating. Josh especially is really great. Although their service fees are a bit higher than those I paid at my previous shop, I feel like I’m getting my money’s worth. If you’re looking for a good Auto repair shop, I definitely recommend Gilmore’s!

, 12/08/2025

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ASE (Automotive Service Excellence)
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