Customer Reviews

I have been using Gilmore's Auto Service for about 2 years on 2 cars. I am very happy to have found a friendly, knowledgeable and honest car repair service. Recently they did a major rebuild on my 2005 car. Josh was great at explaining the failing issues as well as the expectation of the repairs with no high pressure. The work was completed in great time at a fair price. The car came back to me running smooth and quite, better than I had hoped. It is a great feeling to know I can count on Gilmore's for my automotive needs. Thanks goes out to the Gilmore's team.

Mary S

Always trustworthy and competent! I always bring my vehicles there for the last 15 years! Thank you!

Greg T

Highly personalized service and vast expertise! I am bound to come back with my other car, and do it asap!

Alex Volkov

Phil was very helpful in scheduling my appointment and even starting to diagnose my issue over the phone. My car wouldn’t drive, wouldn’t go into gear, but he talked me through some troubleshooting and got me going again. That saved me a tow truck fee, thanks, Phil!

Justin Lyon

I own a 2006 Ford Expedition that required a new driver’s seat motor system, allowing the seat to move forward and recline. I bought a used one from EBay Motors. But I needed to get someone to install. Josh and two other mechanics installed the system. Not sure if many auto shops would have attempted. Had some doubts whether it would work - a combination of system I bought and / or installing it properly. Success. Took almost three hours, with three mechanics help. Very pleased.

Richard Runswick

I replaced here a timing belt + water pump, break fluid and transmission fluid on my Acura TLX. Great service and great prices! It was twice cheaper than official dealers estimated for me.

Horbik Vitali

They kept in touch with us during the whole process. These guys are awesome! Our new mechanics!

Shawn Teller

Phil & his team have always taken care of me & kept my car tip top! Most importantly, they are not only kind but Honest. I can always rely on their check-ups to let me know if and when I need work on my car, provide an honest quote and/or keep it on record for next visit. I always know I am safe on long road trips. Wouldn't go anywhere else!

colleen callahan

Phil and his team are consistently amazing! I wouldn't think of bringing our vehicles anywhere else. My only pause in writing this review is my selfish desire to keep Gilmore's a secret to hoard all to myself. Thank you Phil and Team!

Ryan Adelman Sessler

Brakes

Got my brakes serviced here about a week ago and I was so satisfied with the service and professionalism. This auto shop gives honesty and fair pricing.

Joeshanay Jones

Gilmore's always is reliable, fair and stress free!

Sage L.

European & Import Vehicle Repair

Excellent, honest service to my Honda Odyssey. Phil was helpful and kind, and the car is now running like a dream. He was able to fix my car quickly and to my complete satisfaction. Highly recommend.

The everything Channel 100

Excellent service, prompt, efficient, helpful and honest.

Emily Schultz

Wonderful helpful people

Traci U

I highly recommend Gilmores. They have been servicing my 1993 bronco since 2016. Given the age of the vehicle there's been quite a bit of work to do and they've always done it expertly and professionally. It's a pleasure to work with owner Phil Sanders.

AR C

Very professional, quick turn around on repairs, friendly and knowledgeable. The mechanic has been very helpful in getting my truck back on the road in a timely fashion. They are also very reasonably priced.

Patrick Steele

Great job to Phil at Gilmores. The car initially completely stopped working. Starter not working. Had it towed to Gilmores Auto Service. Best move. Usually go to Concord Hyundai for oil change etc but this was first time anything serious occurred with this 13 year old car. Never needed any repairs, ever until now. It's run like a dream up until this point but after Gilmores service it's running like a brand new BMW. (Its a Hyundai GLS Sonata) Phil took charge and handled this matter: *Installed Remanufactured Starter engine *Power steering flush. *Several other minor replacements: bulbs etc, oil change, battery clamp /terminal service. Thanks to Phil I will bring my car here from now on. Excellent customer service. :)

USA Love

This is a great place to bring your car for any auto repairs and maintenance needed. They DO NOT waste your time like other places often do. Overall, great place for auto services.

Pete West

Great shop, even better people. Local and community focused.

Bill Adams

Phil at Gilmore's was very responsive, helpful and clear with his communications. Highly recommend.

Lauren Lyon

Excellent service, excellent people, will be my go to mechanic for years.

Ray Selway

GMC Yukon linkage came disconnected and needed to be replaced. Vehicle was towed there, keys dropped in slot, finished the next day. The service was great!

Beckner Contracting & Management

Get great and courteous service every single time. The best auto service in town!

John Shen

Super friendly manager who showed me what the noise in my car was, as well as something else I should get fixed, showed me and explained it. I didn't feel like I was being taken advantage of. Looked up prices online, his rates were fair. Very nice and fast too. Would recommend. Great mechanic.

Charles1992

Spectacular work they are AWESOME machanics I have a 69 gto and the work they did on it I couldn't be happier with thanks guys !!!!

samuel blanco

Good service, able to get in quickly,problem taken care of, additional problem dealt with

Charlotte Miller

Seriously you should go to Gilmore's- as a young woman I get ripped off left and right by mechanics but this business is very ethical and treats customers really well. They not only did a free oil change for me from a coupon, but they did a full diagnostic of my old car and took pictures of current and possible future problems, took the time to explain them in detail to me and my options should I want to do repairs anywhere in the future, listed them on the receipt so I would have a written record, and emailed me the photos. They didn't pressure me into spending any money at all, they genuinely just wanted to help me out with any car issues. I've never received so much honesty or service that went above and beyond from a mechanic before.

ScrubHime

This place does good work.

sandra peterson

I just moved here to Walnut Creek with a Subaru that made an awful squeaking noise. I brought it into Gilmores and they found a solution right away. Highly recommend!

Meagan Janicek

Exceptionally friendly and caring staff. They have your best interest in mind.

Will G

Great People - Great Service - Great Price! Phil will even deliver our Car to us.

Phil Shaffer

Gilmore's have taken care of my cars for more than 25 years and never thought of taking them anywhere else because they are reliable, honest, efficient, and polite.

Ana VonKrusze

I have been going to Gilmores now for 26-27 years. Their service and quality of work is amazing. As single woman, it's difficult to find a place like this that you can trust without question. I recommend Gilmore's to everyone

Loretta Pantaleo

Always competent. Always honest. Always explains. Always fair. There is no better place to take my car. In fact I don't take it anywhere but to Gilmore's! You shouldn't either.

Tim Halls

Honest friendly service.

Debbie Spoolman

Phil has been servicing my cars for years. He is very honest and does very good work. I would highly recommend him.

Doug Walsh

Superb service and quality! Phil,the owner,was so nice,helpful,and easy to talk to!would recommend this to anyone.you get what you pay for! Quality is what they offer!

David Tolentino

Gilmore's is our go-to auto shop in the bay area. We live in Pittsburg, but it's worth the extra drive to have Phil work on our vehicles. He is experienced and honest, and he has earned a tremendous amount of repeat business from myself and many of my friends.

Jonathan Larsen

I have trusted these guys with my vehicles for years. They give me straight answers to my questions, and they don't over charge me. I'd recommend These guys to anyone.

Matthew Grenfell

Phil and the mechanics are great listeners, truthful, passionate about their work and successful in providing excellent customer service and putting smiles on customer faces while driving away with a better running vehicle. In the 12 years I have been going to Gilmore's garage, I have been presented with a detailed vehicle evaluation which includes: details about defective parts, vehicle code requirements, recommending replacement parts and keeping the cost within my budget. Finally, they treat my vehicle and all vehicles as if they are working on their own personal vehicles. This is probably why the US Postal Service in Walnut Creek has them to work on their postal vehicles.

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If you are looking for a reliable automotive service you have to go to gilmores! I just recently lost my husband and Phil and his crew went out of his way to help me and get my car back on the road without ripping me off! I will never go to another mechanic again. Trustworthy and reliable and they know their stuff! Love them!!!!

Cheryl Johnston

Gilmore's Service provides excellent service and repairs at a reasonable price. They are very friendly and have instant access to the service history of your car and they complete their work on time and within their original estimated cost.

Gordon Greenlee

Gilmore's Auto Service is by far the best auto repair and maintenance service. We have brought all our cars to them for two decades. They are expert in both domestic and foreign makes. We recently acquired a jaguar and Gilmore's is the only place that is allowed to touch it. They are exceptionally thorough, professional, and trustworthy. They never overcharge. If you are seeking expert workmanship, this is the place to go.

Yvette Niccolls

So friendly, punctual, and communicative. Great to have an honest and reliable car guy

Jenny Hostetler

Been going to Gilmore's for years. They actually diagnose the problem before they start and then fix what's wrong. No, it's not free, but spending a couple bills to do it right the first time is worth it. Oh yeah, they are honest and stand behind their work.

Matt Bonneville

Honest fair work. You can trust them to be straight up about needed repairs. I took my car there after an oil change establishment quoted me over $1000 for a needed repair and Gilmores took a look and stated nothing needed to be done and I was being taken.

James Vanderbeek

I have been taking my vehicles to Gilmore's Auto for more than 10 years. The work of Phil and his team of professional mechanics is excellent. They have always been very detailed, clean and very fair with their estimates. I highly recommend Gilmore's.

Sean Votaw