AUTONET TV

Differential Service in Walnut Creek, CA - What You Need to Know

Scratching your head? Don't worry, if you don't know what a differential is – you will in a moment. That fact is that if you drive a car anywhere in Walnut Creek, CA, you have a differential. Whether your vehicle is front-wheel drive, rear-wheel drive or four-wheel drive, you have a differential. Some Walnut Creek vehicles might even have two or three.

Not surprisingly, a differential's job is to compensate for differences; specifically, they're the differences in wheel speed when turning. For instance, imagine taking a corner near your Walnut Creek, CA, home. Your inside wheel has a shorter distance to travel than the outside wheel as you turn the corner. That means that your outside wheel has to turn faster to keep pace with the inside wheel.

The differential allows the wheels to turn at different speeds while still providing power to your vehicle. Without a differential, Walnut Creek residents' tires would scrub and hop along the pavement during turns like the early cars.

Ever noticed the big bulge in the middle of the rear axle on trucks? That's the differential. Rear-wheel drive vehicles have a differential in back. Most four-wheel drive trucks and SUVs will also have a similar differential on the front axle. A front-wheel drive vehicle's differential is called a transaxle because it combines the differential and transmission in one unit. An all-wheel drive vehicle will have a differential or transfer case that adjusts for speed differences between the front and rear drive wheels.

It can seem a little complex to some Walnut Creek drivers - but you can see that all of the engine's power is routed through your differentials. They're strong enough to handle the work, but- we've said it before - they need to be properly lubricated in order to stay strong. So from time to time, you need to schedule a differential service in Walnut Creek at Gilmore's Auto Service. The used fluid is drained and replaced with clean fluid. Some advise certain differentials to have special additives installed.

Get your differential serviced at Gilmore's Auto Service in Walnut Creek.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net

Are There Blind Spots in Walnut Creek?

All Walnut Creek drivers have blind spots – and no, I'm not talking about the fact that you really don't sing like Adele. I mean the areas of the road that you can't see when you're driving around Walnut Creek.

First let's talk about our own blinds spots, and then we can talk about others...

To begin, we can greatly reduce blind spots by properly adjusting our mirrors to give the widest coverage possible. Make the adjustments in your vehicle before you start to drive.

First, Walnut Creek drivers should adjust their rear view mirrors to give the best possible view directly to the rear of their vehicle. Walnut Creek folks don't need it to get a better view of either side of the car, the kids in the back seat or their dazzling smile. It's pretty obvious, the rear view mirror should reflect the rear.

Next, lean your head until it almost touches the driver's side window. Adjust your side mirror so that you can just barely see the side of your car. Now, lean your head to the middle of the car and adjust the outside mirror so that you can barely see the right side of the car.

When Walnut Creek drivers adjust their mirrors this way, they'll have maximum coverage. Of course driving is a dynamic process – things change every second on CA roads and busy highways. So it's wise to take a quick look to the side when passing to make sure that another vehicle hasn't moved into an area you couldn't see in your mirrors.

As you drive around the Walnut Creek area, avoid staying in others' blind spots. You can't count on them to be watching their mirrors and looking out for you.
Here are some tips for passing a heavy vehicle on CA roads:
Avoid the blind spots. If you can't see the drivers face in one of his mirrors or in a window, he cannot see you!
Don't follow too close. If you can't see one of the truck's mirrors, you're too close.
Make sure there is plenty of room to pass. Trucks are long and take time to get around. If you're on one of our local two-lane highways, wait for a passing zone.
Don't linger when passing. Because the blind spots are so big on the sides, you want to get through them quickly. If you can't pass quickly, drop back.
Pass on the left whenever possible. A trucks' blind spot is much larger on the right.
The team of automotive professionals at Gilmore's Auto Service want you to watch those blind spots – but feel free to sing in the shower all you want.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net

Why People in Walnut Creek Hesitate to Get Their Vehicle Serviced

A recent report stated that over 80 percent of the vehicles on our Walnut Creek, CA, roads have one or more service or repair that's needed but hasn't been taken care of. Now that's a lot of undone service. That translates into something over 160 million vehicles in North America alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons we hesitate to take care of recommended services, especially services that our Walnut Creek automotive advisor recommends when we're in for something else, like an oil change.

The first issue boils down to comfort with car care. We don't always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course you love your vehicle, but if you don't have to worry about it breaking down all the time, you're not forced to think as much about preventive maintenance.

Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Walnut Creek service center. People who don't know as much about cars hesitate to ask questions because they don't want to look ignorant.

It's human nature. But there's so much to know in this world, and we can't all be experts in everything. So we specialize. It's very important to ask questions of any specialist, whether it's your doctor, financial advisor or your automotive technician in Walnut Creek, CA.

Your service advisor at Gilmore's Auto Service wants to answer your questions. We want you to understand the recommendation and why it needs to be done.

That brings us to the next issue; people say that they don't always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Walnut Creek service center and your service advisor? Trust has to be earned, and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer's maintenance schedules.

In other words, "You don't have to trust me, you can trust your owner's manual."

Your Walnut Creek service center has computer databases that contain the manufacturer's recommendations for almost all vehicles, so they don't need to rummage through your glove box to look for your owner's manual to know what to do.

Basically, the engineers who designed the car say, "Here's when you need to have it serviced." That's who makes the recommendation, not the technician. He's just reminding you.

Now you do need to trust your Walnut Creek technician's experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concerns and make a good decision about whether or not to have something done.

That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn't usually on either of those lists.

Look, everyone who works at Gilmore's Auto Service has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.

Service centers like Gilmore's Auto Service invest heavily in training, diagnostic equipment and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes and so on.

We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That's the only way we can maintain our reputation and remain in business. If we're not satisfying our customers and providing a good value, you won't come back and the service center won't be around for long.

When there is a real budget concern, your Gilmore's Auto Service service advisor can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Let's say you have a serious problem with your brakes. That's a safety concern, so a technician can't ethically say, well, let's put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.

Ask us for more details.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net

What is a TSB? (Technical Service Bulletins)

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB.

Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up.

Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue.

A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issued if there's a problem that could cause harm to people or if it creates illegal emissions. The manufacturer pays for a safety defect to be fixed, and the repair is usually performed at a dealership.

But when a Technical Service Bulletin is issued, it's because there's a pattern of some system not working the way it should. If a vehicle is under warranty and the problem can be diagnosed in a specific vehicle, the manufacturer will probably pay for the repair. But there may be limits. Take one case with certain models of a minivan. Some wheel bearings were failing prematurely, so the manufacturer extended the warranty on them to 5 years or 90,000 miles/145,000 km. After that, the owner bore the cost. In some cases, a manufacturer will reimburse owners for a repair already done at an independent service facility.

You may have a vehicle that is no longer covered by a warranty but a TSB has been issued for a certain problem. In that case, any service facility can perform the service. At Gilmore's Auto Service, your service advisor will have access to TSBs that have been issued for your vehicle's year and model. They will help the technician diagnose it if your vehicle has the issue. The TSB will also have advice for the best repair procedure to get your vehicle working the way it should.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net

How Do You Save Gas in Walnut Creek, CA?

No one in Walnut Creek, CA, likes to spend a chunk of change at the gas pump. Rising CA fuel prices, however, have spurred Walnut Creek drivers to focus on how to improve their fuel economy. North Americans literally drive billions of miles/kilometers less each month during times of high fuel prices. But we still need to drive (we love our vehicles, after all!), so it makes sense to try and increase our fuel economy however we can.

Let's look at a real life example. This man has one of those really big SUVs. Lots of kids and horses to haul around, you know. His family was planning a four day camping trip. Here's what he did to cut his fuel costs:

First, he installed a new, high flow engine air filter. Then he had his service center change his oil, flush his cooling system and service his front and rear differentials along with the transfer case. He also had a fuel system cleaning, replaced his PCV valve and breather element. He also made sure his tires were up to the recommended pressure.

Now this cost several hundred dollars. But keep in mind, it all needed to be done anyway – it was all scheduled, and some of the work was overdue.

So he headed out, loaded with nine people and pulling a trailer with everything needed for four days of camping. When the trip was over, he tallied his costs.  Turns out, he got the best fuel economy on that vehicle up to that point. It had improved 25 percent! He saved $48.00 on that trip alone. And the savings keep on coming every day.

Here's a quick summary of what you can do to save fuel in Walnut Creek, CA. First get caught up on your routine maintenance. Nearly every scheduled service item can boost fuel efficiency. If it's time for a tune-up, git'er done at Gilmore's Auto Service. That's a big item.

If your Check Engine light is on, have your service advisor at Gilmore's Auto Service figure out why and fix it. Check Engine problems can be real gas wasters.

Proper tire pressure and wheel alignment can really help Walnut Creek drivers as well. Try not to carry around a bunch of stuff. An extra 100 pounds can cost a mile per gallon.

Now you may not want to hear this, but the single biggest fuel waster for most Walnut Creek folks is their right foot. Zooming away from stop lights and hot rod lane changes really waste fuel. Take it easy on CA roads and Walnut Creek streets: don't speed, and plan ahead.

Finally, you may have noticed that we haven't mentioned any magic pills or devices that will double your mileage. That's because there aren't any. Some may help a bit, but there are a lot of "miracle fuel saver" scams in CA. Don't shell out any to swindlers; you need it to buy gas!

Do some research and check with your service advisor at Gilmore's Auto Service in Walnut Creek before spending your hard earned cash.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net