AUTONET TV

A Real "Pane" (Window Maintenance and Repair)

It's pretty frustrating when your driver's window won't work.  You can't get your food at the drive-thru without opening the door, have a tough time using the ATM from your vehicle, can't have that fresh breeze blowing through your hair as you listen to your favorite road tunes.

Plus, there's a safety factor.  Your windows provide an escape route in case you need to get out and the doors won't work.  Let's take a look at what's going on when your window won't operate.

Most vehicles these days have power windows.  They have an electric motor in each power window and sometimes those fail.  They often give you a warning that they're on their last legs by making a noise or hesitating, so if you get a sign like that, have a technician check it out. Loss of power can also be due to a blown fuse, a bad switch or faulty wiring.

All windows have something called a regulator that moves the glass up and down.  They have a lot of moving parts in them which can break, become bent, rust or get out of alignment. The glass moves along a window track guide.  Sometimes if the glass gets out of the track, it won't move up and down the way it's designed to do.

When you take your vehicle over to a repair facility, a technician can pinpoint the cause of your malfunctioning window.  Often it involves having to remove the door panel to gain access to the components inside.  But when everything's working right, you'll be able to throw that annoying inconvenience right out the window.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net

All Lined Up: Wheel Alignment Service at Gilmore's Auto Service

When all of your vehicle's wheels are lined up exactly with each other, your wheels are in alignment. Hitting a road hazard or even just the normal bumps and bounces of everyday driving in Walnut Creek can cause your vehicle's wheels to be out of alignment.

Driving for an extended time around Walnut Creek when your wheels are out of alignment results in uneven tire wear. This is dangerous … and expensive. Worst case scenario, you have a blowout on a crowded CA highway. It can also cause premature wear to your suspension system, which can be really expensive to repair. At the very least, you may have to replace your tires years too early.

The ideal alignment for your vehicle was designed by its engineers. Alignment service at Gilmore's Auto Service starts with an inspection of the steering and suspension – to see if anything's bent or broken. Then your friendly and knowledgeable Gilmore's Auto Service technician will look at tire condition.

From there, the vehicle is put on an alignment rack and an initial alignment reading is taken. The wheels are then aligned to vehicle’s specifications.

Your vehicle owner's manual probably has a recommendation for how often your alignment should be checked – usually every couple of years. If you suspect an alignment problem, get it checked at Gilmore's Auto Service before you suffer expensive tire or suspension damage.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net

Does My Choice in Oil Affect Change Intervals?

Oil changes are probably the most recognized service on a vehicle. Almost all Walnut Creek residents know about them. But do we know enough?

Several decades ago, oil changes were fairly standard: every three months or 3,000 miles or 5,000 kilometers. But recent advances in both engine technology and oil quality have led to longer oil change intervals.

Delayed or skipped oil changes are a problem for Walnut Creek residents because they lead to the build-up of oil sludge in your engine. Oil sludge forms when engine oil breaks down, which happens with both time and miles. Obviously, driving will take its toll on engine oil, but the oil also breaks down even as the vehicle just sits in the garage. This is why oil change intervals are listed in both time and distance traveled, and the phrase “whichever comes first” is applicable.

Oil sludge is essentially petroleum jelly. Imagine this stuff squishing around in your vehicle engine, pushing into small engine passageways and blocking passage of oil to vital engine parts, shortening your engine's life expectancy.

To prevent sludge, you have to get your oil changed regularly, as often as the manufacturer recommends. Check your owner's manual for every vehicle you own to know the interval for each one. Don't assume they will be the same.

If you tow a trailer, haul heavy loads, make a lot of short trips around Walnut Creek, usually engage in stop-and-go (or around-the-town) driving, drive in cold or hot CA weather, or drive in polluted or dusty conditions, you may need to change your oil more frequently. Check your vehicle's owner's manual for a “severe service” recommendation.

If the manual doesn't give you the advice you need, talk to your friendly and knowledgeable Gilmore's Auto Service service advisor. He will be able to answer any questions about preventive maintenance or vehicle care that you may have, including how often to change your oil.

Walnut Creek residents need to get the right weight and type of oil recommended for their vehicles. More and more are using synthetic oil in their vehicles. Synthetic oil typically lasts longer and is more resistant to sludge formation than conventional motor oil. But it is also more expensive. So it can be tempting for Walnut Creek residents to ask for conventional oil, but if you replace synthetic oil with conventional oil, you will have to change your oil more often to prevent sludge build-up. In the end, you're probably not saving money at all.

Also, your engine may not be designed for the conventional oil. Check your owner's manual before replacing synthetic oil with conventional.

Talk to your Gilmore's Auto Service service advisor for more information.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net

What to Do In Case of an Accident

If you've ever been in a vehicle accident around Walnut Creek, CA, even a minor one, you know how upsetting it can be. It's hard to think straight and know what to do.

Let's review what you should do in case of an accident in Walnut Creek, CA:

When an accident occurs, you should always stop. Leaving the scene of an accident is considered a crime in CA, even if it's not your fault. And hit-and-run penalties are fairly severe, possibly resulting in steep fines, loss of your driver's license or even jail time in our local Walnut Creek lockup.

Most places, including CA, require that you try to help someone who is injured by calling for help or performing first aid if you are able.

Warn other Walnut Creek motorists by putting out flares, using your flashers or lifting your hood.

Call 911 as soon as possible. Tell the operator if medical or fire help is needed.

Always file a police report. It's tempting to skip this if everything seems to be ok. But without a police report, the other guy can say whatever he wants about the accident later, and you won't have an objective report to help defend yourself.

Discuss the accident only with the police. Emotions are strong after an accident and we naturally want to talk about it – don't. Never admit fault or guilt to anyone, including the police officer. Sometimes we may feel at fault, but in the eyes of CA law, the other guy may be responsible.

Truthfully give the officer the facts: such as, "I was going 35 miles per hour," or, "I was going 55 kilometers per hour," not, "I wasn't speeding." Remember, anything you say to the officer or anyone else can be used against you.

Also get the officer's name and badge number and ask where you can get a copy of the accident report.

Get the facts on the driver and owner of the other vehicle:

• Name
• Address
• Phone number
• Date of birth
• Driver's license number and expiration
• Insurance information

Also take down a description of the other vehicle, license plate and vehicle identification number (VIN). Most insurance companies don't record license plate numbers, so the VIN is the best way to track the vehicle.

Ask witnesses, including passengers, to wait for the police. If they can't wait, ask for contact information and request that they write a brief description of what they saw. If someone refuses to leave their name, write down their license plate number so the police can track them down later if necessary.

Always call your insurance agent or your CA auto insurance company's 800 number.

Call or see your local Walnut Creek physician if you think you may have been injured.

We here at Gilmore's Auto Service hope that you never have to use this information and wish you happy travels.

Gilmore's Auto Service
2151 N Broadway
Walnut Creek, CA 94596
(925) 939-9430
http://www.gilmoresauto.net